How to contact Amazon KDP Customer Service?

How do I get in touch with the Amazon KDP Customer Service team?

Amazon KDP Customer Service is available here to help writers and publishers. You may need to contact the Amazon KDP customer service department for various reasons. After temporarily blocking your account, you could decide that you want your KDP account restored. I’ve had to contact kdp customer care a few times to have them add additional browse routes to my books. I’ve had a misspelled word in the subtitle of one of my books corrected.

Please log in if you have any queries or concerns regarding your Amazon KDP account. Pick the little icon labeled “Contact Us” in the bottom menu. When you click on this link, you will be sent to a new page. You will have the opportunity to leave a message for the KDP team. Just select a category that most accurately reflects your question or issue. You may modify the category of a single book or several books all at once. Just choose “Contact Us” from the footer menu. This option for amazon kdp customer service is available for editing the category of a single book or multiple books.

amazon KDP customer service
Amazon KDP customer service

When you click the link, a new page will load where you can refine your search. Choose the primary category and the sub-category most relevant to your inquiry or issue. For instance, if you want to edit the categories that your book falls under, you may use the “Amazon Store & Product Detail Page” option.

amazon KDP customer service
Amazon KDP customer servive

You’ll need to choose “Update Amazon Categories” from the new sub-menu that appears after you click this;

amazon KDP customer service
amazon kdp customer service

As soon as you click the link that reads “Update Amazon Categories,” a message box will appear. It will have instructions related to your request and will teach you how to proceed. The ASIN of your book, the marketplace (Amazon.com or Amazon.ca), and then browse paths, categories, and categories to be added or removed may all be entered here.

amazon KDP customer service
amazon kdp customer service

How can I get in contact with the phone number for the Amazon KDP customer service team?

According to my investigation, the website for kdp does not provide consumers with a direct support phone number. On the other hand, I successfully determined how to get in touch with KDP by utilizing their phone number. In the following paragraphs, I will detail the steps you need to take to contact amazon customer service.

You may reach a member of the KDP team by utilizing the “contact us” link on their website. If consumers have any queries or concerns, KDP gives them a choice to either give them a call or talk to them in real-time via live chat. For instance, if you need to modify the information related to your account and banking, you may either participate in a live chat with a member of the KDP team or phone them after selecting the relevant choice from the available options.

You can see that I selected the search field “Account, taxes, and getting started,” After that, I chose the very first option, “Account and banking information.” You can also see that I clicked on that option. The graphic that follows demonstrates this point well. I may also reach out by e-mail, phone, or even a live chat, all of which are presented to me by KDP, which I may use to get in touch with them. Thursdays are the only day of the week when you can reach a customer service representative through live chat or phone during business hours (Thursday, 4:00 AM – 8:00 PM Pacific Time).

amazon kdp customer service

What is the Kindle Direct Publishing email address?

Although KDP does not make any direct email addresses available for customers to use to get in touch with them through email, I was still able to find two other methods to email them.

You may send an email to Kindle Direct Publishing (KDP) by using their contact us website or by directly reacting to one of their emails that you have recently received if you are having any problems with your Kindle Direct Publishing account or Kindle Direct Publishing publications.

The first method of contacting kdp customer support through email is pretty easy to use and is accessible to practically everyone. You must go to the contact tab on your kdp dashboard, click the button, and choose any applicable question area. This approach, kdp, will allow you to write them an email in the appropriate field.

amazon kdp customer service

The second choice is to reply to an email sent to you by kdp; however, this choice is restricted to specific users and is unavailable to all users. You may reply directly to an email from Amazon KDP Customer Support about a book or your KDP account if you have received such an email.

Where can I get the contact information for Kindle’s customer care over the phone?

KDP allows customers to talk with someone over the phone via the support website they maintain. As I said before, the KDP website does not have a phone number that you may use to call them; instead, you can get in touch with them via their support page or their contact us page. Visitors to the kdp contact our website have the opportunity to submit questions or comments every Thursday between the hours of 4 a.m. and 8 p.m. Pacific Time. There are specific support problems in which live chat and phone numbers are shown.

If you want to update the book’s categories, you’ll have to send a message or an email to the kdp team. If you have issues with your account, taxes, or payments, you’ll find several methods to contact the kdp staff. You may get in touch with kdp through various methods, one of which is through telephone.

My Take on It

To get in contact with Amazon KDP, you may send an email or give them a call. You can also begin a live chat with a member of the kdp team. These are all feasible choices. I have outlined all available channels for contacting Amazon’s KDP staff here.

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